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Nothing is worse than receiving a dead plant in the mail.

We guarantee the arrival of a healthy, live plant. 

Simply put, satisfied customers with happy plants. Visit the Shipping page for more info on how and when we ship our plants., ​

At The Magic Walnut, we guarantee that every purchase you make will be a seamless process from start to finish. You'll get what you pay for, 

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  • If your plant is delivered to you in poor condition which was a direct result of a packaging error. 

  • Please submit your unboxing video to: within the 6 - hour time frame

  • If it is deemed to be an error on our end then you will receive a shipping label by email, in which the plant needs to be shipped back within 12 hours. Once the plant is received back at the nursery we can submit the loss for your replacement. If a comparable replacement is unavailable you will be offered a store credit. 

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